Terms of Service
Terms and conditions for using our service
Last updated: February 10, 2025
Terms of Service
These terms govern your use of the SparkPoster platform. By accessing or using the service, you agree to these terms and any policies referenced here, including our Privacy Policy.
Permitted Use
Create marketing posters, flyers, and social assets using our templates and AI tools for legitimate business campaigns.
Prohibited Use
Do not upload infringing assets, distribute misleading ads, bypass usage limits, or misuse AI outputs for illegal or harmful activity.
Our Commitment
Provide a reliable platform, protect your data, and keep improving templates, AI quality, and export formats for marketing teams.
About Our Service
SparkPoster.com (“we”, “our”, “us”) operates an AI-powered design platform for small and local businesses to create marketing posters, flyers, and social media assets.
Core Features
- •Generate AI marketing posters, flyers, and social assets.
- •Upload logos, fonts, and brand colors to maintain brand consistency.
- •Export print-ready (A3/A4/Letter) and social media formats (Instagram, Facebook, TikTok).
- •Manage campaigns, saved designs, and brand kits across devices.
Plans & Access
- •Free plan: limited templates, watermarked exports, trial credits.
- •Pro/Business plans: high-resolution exports, unlimited campaigns, team collaboration, custom fonts.
- •Optional add-ons such as premium templates, additional credits, or branded asset storage.
- •Beta features or experiments may include additional terms communicated in advance.
Your Responsibilities
Acceptable Use
- •Provide accurate business information when creating an account.
- •Upload assets (logos, photos, fonts) that you own or have permission to use.
- •Review AI-generated posters for accuracy, legal compliance, and required disclosures before publishing.
- •Safeguard your login credentials—each license is for a single organization or team seat.
- •Comply with applicable advertising, consumer protection, and privacy laws.
Prohibited Activities
- •Using the platform to generate misleading, deceptive, or unlawful advertising.
- •Uploading content that infringes intellectual property, privacy, or publicity rights.
- •Reverse-engineering, scraping, or bulk-downloading templates and AI models.
- •Sharing account access outside your team or reselling generated designs as templates.
- •Bypassing usage limits, credit systems, or circumventing subscription restrictions.
Intellectual Property & Generated Content
Ownership of Assets You Upload
You retain all rights to logos, images, fonts, copy, and brand assets that you upload. By providing them, you grant us and our processors a limited license to host, transform, and display the assets to deliver the services.
Rights to AI-Generated Posters
Subject to compliance with these terms, you may use the generated posters, flyers, and marketing assets for commercial or promotional purposes. We do not claim ownership of your generated designs, but may keep copies for backup, product improvement, and fraud prevention.
Platform IP
Our website, templates, AI models, software code, and branding remain our exclusive property. You may not copy, modify, resell, or distribute any part of the platform or derivative datasets without written permission.
Feedback & Suggestions
If you share feedback or feature requests, you grant us the right to use them without restriction and without compensation.
Service Availability & AI Disclaimers
Service Uptime
We target high availability but do not guarantee uninterrupted access. Maintenance, updates, or third-party outages may result in downtime. We will use commercially reasonable efforts to restore service promptly.
AI-Generated Results
Posters, copy, images, and suggestions are generated by AI. You are responsible for reviewing content for accuracy, legal compliance, and mandatory disclosures. We do not warrant that AI outputs are error-free or suitable for every context.
No Professional Advice
The platform does not provide legal, marketing, or design advice. Consult qualified professionals when necessary.
Third-Party Content
Any third-party logos, fonts, or images you upload remain your responsibility. Ensure you have the appropriate licenses for stock assets or integrations we provide.
Payment, Credits & Subscription Terms
Subscriptions
- •Plans renew automatically until cancelled. Manage your plan in account settings.
- •Prices are listed in USD unless otherwise stated; taxes may apply based on your location.
- •If a payment fails, we may suspend access until resolved.
- •We may change pricing with prior notice; existing subscriptions receive advance notice before changes take effect.
Refunds & Trials
- •Unless required by law, we do not offer refunds for partially used subscription periods.
- •Free trials may convert to paid plans if not cancelled before the trial ends.
- •Credit packages or add-ons are non-transferable and expire as stated at purchase.
- •Special promotions or beta features may include additional terms communicated clearly.
Changes to These Terms
We may update these Terms to reflect changes in features, pricing, legal requirements, or business priorities. When we do:
- •The “Last updated” date at the top of this page will change.
- •We will provide notice (email or in-product messages) for material changes at least 7 days before they take effect.
- •Continued use of the service after the effective date indicates acceptance of the revised Terms.
- •If you disagree with updates, you may cancel your subscription before changes take effect.
Questions About These Terms?
If you have questions about these Terms of Service or need clarification about your rights, please email support@sparkposter.com. We're here to help you understand and comply.